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Insurance

Learn how narratives arm your employees and customers with actionable information that will improve performance and increase engagement.

  • 3 Steps to a Successful Partnership with a Digital Startup

    3 Steps to a Successful Partnership with a Digital Startup

    Learn 3 reasons why today’s partnerships are focusing more on innovative technology that improve the user experience or business process.

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  • The Top 4 Metrics in Call Center Reporting

    The Top 4 Metrics in Call Center Reporting

    Improve you call center representatives' performance and identify the true service level that your customers with these four top metrics.

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  • Innovative Partnerships: USAA & Narrative Science2:19

    Innovative Partnerships: USAA & Narrative Science

    USAA Chief Innovation Officer, Zach Gipson, discusses the importance of a dedicated focus on innovation at USAA, as well as why they chose to partner with Narrative Science.

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  • Call Center Coaching: How to Provide Real-time Metrics and Effective Advice

    Call Center Coaching: How to Provide Real-time Metrics and Effective Advice

    Technologies like advanced natural language generation (Advanced NLG) can help your center leaders communicate metrics in real-time with your front-line agents.

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  • Insurance: Quill Claims Report

    Insurance: Quill Claims Report

    Quill automates claims analysis into narrative reports freeing up the analysts time to focus on higher-value tasks

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  • Call Center Coaching

    Call Center Coaching

    Quill automates the transformation of call center data into consumable, natural language insights and recommendations for improvement, personalized to each employee.

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  • Insurance

    Insurance

    Comprehensive sales performance reports, scheduled or on-demand

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  • Insurance Sales Performance Solution Overview

    Insurance Sales Performance Solution Overview

    Our technology, Quill™, eliminates time spent creating reports, identifies performance trends, and enables personal and frequent reporting across any size sales team.

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