During Gartner’s Symposium ITxpo last week, the firm released their annual list of top 10 strategic predictions with robots and automation playing a significant role. Compared to 2011 when mobile was highlighted as the main disruptor, this year’s list looked at how our work lives will be augmented by connected devices and intelligent software.
The top 10 strategic predictions:
1) The work of writers is being augmented. By 2018, 20 percent of all business content and 1 in 5 of the documents you read will be authored by a machine according to Gartner analyst Darryl Plummer. Bring on the natural language generation!
2) The rise of the connected things continues with Plummer predicting that 1 million new IOT devices will be purchased every hour of every day in 2021.
3) Economic transactions will see the rise of autonomous software agents. By 2020, 5 percent of all economic transactions will be done by autonomous software agents.
4) Calling in sick to your boss means calling a robot. By 2018, more than 3 million workers globally will be supervised by a “robo-boss”.
6) Graffiti goes digital. By year-end of 2018, 20 percent of smart buildings will have suffered from digital vandalism.
7) Smart machines are embraced for speed, cost savings and productivity - by 2018, 45 percent of the fastest-growing companies will have fewer employees than instances of smart machines.
8) Digital assistants continue to become more sophisticated (When can they start doing my laundry too?) and Gartner predicts that by 2018, digital assistants will recognize individuals by face and voice
9) Fitbits for all! By 2018, 2 million employees will be required to wear health and fitness tracking devices as a condition of employment.
10) Cloud security failures move away from the provider with Gartner predicting that through 2020, 95 percent of cloud security failures will be the customer’s fault.